- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
I’ve been going there for years. Brandon and Jason do top notch work at a reasonable price. I’ve recommended them to several friends and they feel the same.
Darrell’s Firestone is my new place to take my car! I have gone to them twice already! First time for an oil change and second when I needed a new front headlight. They have great customer service and I trust them with my car! 🚙 It’s also a super convenient location so if they don’t have your car for long you can wonder around Downtown Farmington 😍