- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
I cannot recommend enough. Car trouble is never a pleasant thing and Darrell went above and beyond to get my truck in and completely fixed as soon as possible. For an unexpected and unfortunate situation, Darrell truly made it far more pleasant than I could've imagined. I really wish auto shops in my area were this good. Highly recommend.
My battery died in the parking lot across the street. I called Darrell's about 5 minutes before they closed. Brian came right over and gave us a jump. He was extremely nice and professional. I had 2 kids and a dog with me on a very hot day. We were so appreciative of his help.