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Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Darrell's Firestone is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Darrell's Firestone we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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Partners

ASE (Automotive Service Excellence)
AutoWares
ASE Master Technician
BG Products
Greater Farmington Area Chamber of Commerce
Car Care Aware

What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

Great mechanics. They communicated with me through the process and were able to get all the work done the same day. quotes-image
, 01/13/2025
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We’ve taken our vehicles to Darrell’s Firestone a few times for various repairs. I’ve always had a good experience with their service and prices. This past experience was so good that I had to come post a review. I had driven my car on Saturday and everything was fine. The next morning it would crank over but not start. I took the battery out and had it tested at Autozone. They said it tested bad and was only at 50% charged. It was 4yrs old so I bought a new one. Put that one in and the car did the same thing. Cranked over good but wouldn’t start. I had the vehicle towed to Darrell’s on Monday morning and they started working on it that afternoon. After working to troubleshoot the issue for most of Tuesday, their tech identified the issue as a fuel pump driver module. Their price for the part and service were more than fair considering how much time and effort went into diagnosing the issue since the computer codes didn’t offer much help. Can recommend these guys enough. Hopefully I don’t have any more issues anytime soon, it if I do, I know where I’m taking my car.quotes-image
, 01/11/2025
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